FAQ
Returns and refunds are subject to the policy of the retailer or platform where your purchase was made. Please contact the original place of purchase with your order details for assistance. If your order arrives damaged, defective, or incorrect, please contact the seller promptly and provide your order information and photos if requested. Nothing in this policy limits any rights you may have under applicable consumer protection laws.
kokkok garden is available through selected online retailers in Korea and around the world. Visit our Stores page to find the official shopping channels available in your region.
kokkok garden products are made in South Korea with trusted manufacturing partners. Manufacturing and product information can be found on each product’s packaging.
We’d love to hear from you. For wholesale, distribution, retail, or partnership opportunities, please reach out through our official contact channel. When contacting us, please include your company name, market or region, and a brief introduction to your proposal so our team can get back to you more efficiently.